Overview
Execution gaps don’t just slow growth—they fray trust. They frustrate us (we feel busy but not better), our customers (who don’t get what was promised), and our boss (who sees plans stall and numbers slip). The data’s blunt: organizations, on average, capture only about 63% of the value their strategies promise, and initiatives typically run 45% over budget, 7% late, and deliver 56% less value than predicted—stakes you can’t ignore.
Customers feel it fast: roughly 1 in 3 will abandon a brand they love after a single bad experience, and a majority walk after several—missed handoffs and sloppy follow-through become churn.
And for us—the humans doing the work—execution drag shows up as a feeling of overwhelm and stress - workers spend about 60% of their time on “work about work” (status updates, chasing info, duplicating effort), leaving too little for the high-impact stuff that actually makes us better.
This energizing, research-backed session tackles the key causes of the execution gap and tactics you and your team can boost execution, drive impact and keep customers loyal and your boss confident.
